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BT Openreach Replacement Front Lower NTE5a faceplate

BT Openreach Replacement Front Lower NTE5a faceplate

SKU: {{ Item Code }}:3G-P02Z-KS1K

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Regular price £ 4.99 GBP
Regular price £ 9.99 GBP Sale price £ 4.99 GBP
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Including VAT + Free Delivery. If you spend over £150

BT Openreach Genuine Front Lower Telephone NTE5a Master Socket Compatible with most genuine BT NTE5 master sockets. Latest IDC Connection incorporates the bell wire filtering which the latest sockets have to improve efficiency Provides clear demarcation point between network and customer wiring, Can be used to replace existing BT Socket or Faceplate if faulty or requires updating. Brand New. Sealed. This is a Master Socket lower faceplate only. It contains the Ring Capacitor, Surge Protector and Resistor. The faceplate also has the added bonus of the Bell Wire Filter to improve broadband speed. Can be used to replace current master socket and/or just faceplate.

  • BT Openreach Master socket lower faceplate
  • Contains bellwire filter
  • latest IDC connection
  • Provides clear demarcation point between network and customer wiring
  • Replacement for 4 wire version and 6 wire version (see FAQs below)

FAQ's:

Will this fit my existing socket? 

If you have a current NTE5 socket yes this will fit. Please note: this will not fit the NTE5c.

My existing lower faceplate has more than 3 connections?

Several years ago, BT Openreach changed the design, most commonly only two of the connections are used, numbers (2 and 5) connection number 3 is used when a bellwire is in use. (Some older phones and bells use this and is no longer common) Most internal cable that is used is what we call 3 pair (3 sets of wires) Commonly these are a pair of blues a pair of oranges and a pair of greens) We normally use the blue pair for telephone extensions and connect these to connectors 2 and 5. The other wires maybe connected but are not normally needed.

How do you fit this?

The lower faceplate is really simple to install. Unscrew the two small screws located on the front of the plate. Insert your new lower faceplate and screw back together. If you have extension sockets, take a photo of the existing connections and use an idc punch tool to put them back on. 

Note: Most internal cable that is used is what we call 3 pair (3 sets of wires) Commonly these are a pair of blues a pair of oranges and a pair of greens We normally use the blue pair for telephone extensions and connect these to connectors 2 and 5. The other wires maybe connected but are not normally needed.

Are any special tools needed?

If you have extensions that come off of the master socket then you will need an idc tool to punch the wires back in. This is relatively simple and are available on the website just search 'punch tool'. If there are no extensions then only a small phillips crosshead screwdriver is need.

Do I need BT Openreach to do this?

No, usually if you have a fault your line supplier will ask you to take this lower faceplate off and plug your phone into the 'test socket'. If the fault disappears it is assumed the problem is on the customer side of the network. This can be with either internal wiring or a faulty lower faceplate. As the lower faceplate is the cheapest part to replace this can be easily changed by yourself and save on a call out charge from your line supplier.

Wiring diagram for this lower faceplate if extensions are to be connected 

2 - Blue Wire 
3 - N/A (unless a bell or very old telephone is being used)
5 - White Blue

In some cases your cable colours might be different as BT openreach do change their cable from time to time. 

Wiring diagram for alternative colours (these will be solid colours with no white visible on them)

2 - Blue
3 - N/A (unless a bell or very old telephone is being used)
5 - Orange

Please note: Your setup maybe different to the above, we always recommend taking a photo of the existing lower faceplate connections before you replace it.

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Delivery

Delivery Information:

Royal Mail 48 Large Letter 2-5 working days £1.19 (0-250g)

Royal Mail 48 Small Parcel 2-5 working days £3.39 (251g-2kg)

Royal Mail 48 Medium Parcel 2-5 Working Days £9.99 (2kg-15kg)

Courier Service (DPD/Fedex/UPS/APC) 2-5 Working Days £12.99 (15kg
and up)

Please note: We have a 1-2 Day Handling Time and We Currently Do not offer Collection or Next Day Delivery.

Return Policy

Bristol Communications and Electrical ltd accept returns on all items within 14 days. If there is no fault with the product, the buyer must pay the return postage costs, of which are non-refundable.

If we deem the items returned to be in an unsatisfactory condition we reserve the right to charge up to 40% of the final selling price. This cost will be decided upon receipt of goods. Within this percentage will be the costs to repair/refurbish/repackage items.

Items that are being returned due to buyer error will be refunded MINUS postage costs. Postage costs are set within many of our overall prices, postage costs will be deducted from final refund amounts.

If there was an error on our side, for example incorrect or damaged items we will except all responsibility for postage costs and a full refund will be given.

Please note: You have the right to cancel within 14 days of delivery, if this deadline has passed we will not accept the return request.

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Bulk Pricing

Use discount code BULK5 at checkout for 5% off. Valid for 25 or more items.

Need a large quantity? Get in touch for a bespoke quote.

We're an Independent family run business.

Please feel free to get in contact if you need any help or further information on any of our products, give us a call on 01761 452 997 we're here to help.