Delivery information

Delivery Rates: Standard Delivery: Standard Delivery Starting from Just £1.19* Royal Mail 48 (2-5 Working DaysFaster Delivery:Royal Mail 24 (1-2 Day Delivery) This option is available on most small items and starts from £2.99*Courier Delivery:Courier delivery is available on all of our items, from only £6.99* We generally use a mix of couriers for these or Royal Mail Tracked 24 for smaller items this is a 1-2 day service at present.International Delivery:From £9.49* most items will be sent via Royal Mail fully Tracked, heavier items will be sent using the most cost effective services.Here at BCE Direct we aim to dispatch your items the same working day however we do have various collection times from our couriers and some items may go the next working day.Delivery Rates are calculated during the checkout process depending on the weight of the item to be posted.We have kept our rates as low as possible without compromising service.F.A.Q'sDo you have a minimum order requirement?No there is no minimum order requirement, all of our delivery charges are calculated at the checkout based on weight. Whilst others offer free postage, they add the costs to the item price. We charge one fee for postage and ultimately our items are cheaper overall.My item is showing as shipped but I haven't received a tracking number?If your item is showing as despatched but a tracking number is not shown don't worry your item is on it's way. We send a lot of items via Royal Mail and their tracking numbers are uploaded to our systems overnight.Can I collect my items?Unfortunately we do not have the facilities for collection, however our delivery rates are very cheap and next day delivery is available. Which couriers do you use?Here at BCE Direct we a use a mixture of several couriers these include but are not limited to, APC Overnight, Royal Mail, FexEx, DPD, UPS, TNT and DHL.

Bristol Communications and Electrical ltd accept returns on all items within 14 days. If there is no fault with the product, the buyer must pay the return postage costs, of which are non-refundable.

If we deem the items returned to be in an unsatisfactory condition we reserve the right to charge up to 40% of the final selling price. This cost will be decided upon receipt of goods. Within this percentage will be the costs to repair/refurbish/repackage items.

Items that are being returned due to buyer error will be refunded MINUS postage costs. Postage costs are set within many of our overall prices, postage costs will be deducted from final refund amounts.

If there was an error on our side, for example incorrect or damaged items we will except all responsibility for postage costs and a full refund will be given.

Please note: You have the right to cancel within 14 days of delivery, if this deadline has passed we will not accept the return request.

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Need a large quantity? Get in touch for a bespoke quote.