We are open and taking online orders!


Your cart is empty.

Cisco IP Phone 7970G IP phone - Cisco Unified IP Phone 7970G (Refurbished)

The Cisco Unified IP Phone 7970G fills the communication needs of executive and high-end office environments that conduct moderate telephone traffic. Dedicated voicemail, directories, settings, and services keys are provided to deliver easy access to key features. Illuminated mute and speakerphone keys are provided to give a clear indication of speaker status.





The phone offers direct access to voicemail with a single button touch.


The phone identifies incoming messages and categorizes them on the screen, allowing users to quickly and effectively return calls using direct dial-back capability. The corporate directory integrates with the Lightweight Directory Access Protocol Version 3 (LDAP3) standard directory.


The Settings feature key allows the user to adjust display contrast, select background images (if available), and select from a large number of unique ringer sounds through the User Preference menu. Network Configuration preferences also can be set up (usually by the system administrator). Configuration can be either automatically or manually set up for Dynamic Host Control Protocol (DHCP), Trivial File Transfer Protocol (TFTP), Cisco Unified CallManager, and backup Cisco Unified CallManager instances. Other available Settings submenus include Device Configuration and Security Configuration.


The Cisco Unified IP Phone 7970G allows users to quickly access diverse information such as weather, stocks, quote of the day, or any Web-based information using XML to provide a portal to an ever-growing world of applications, features, and information.


The online Help feature gives users information about the phone keys, buttons, and features. The pixel display allows for greater flexibility of features and significantly expands the information viewed when using features such as Services, Information, Messages, and Directory. For example, the Directory button can show local- and server-based directory information.


The phone has a large, high-resolution, graphical 12-bit color, touch-sensitive display, with backlighting to enhance its visual appearance (320 x 234 pixels).

Speakerphone, Mute, and Headset buttons

The phone offers high-quality speakerphone technology, including easy-to-use speaker On/Off, Microphone, Mute, and Headset buttons. These buttons are lit when active. For added security, the audible dual-tone multifrequency (DTMF) tones are masked when the speakerphone mode is used.

Ethernet switch

The internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100BASE-T Ethernet network through an RJ-45 interface with single LAN connectivity for both the phone and a colocated PC. The system administrator can designate separate VLANs (802.1Q) for the PC and Cisco Unified IP phones, providing improved security and reliability of voice and data traffic.

Headset port

A dedicated headset port eliminates the need for a separate amplifier when using a headset. This feature allows the handset to remain in its cradle, making headset use simpler.

External speaker and microphone ports

3.5-mm stereo jacks are fitted to the phone for external speakers and an external microphone. The electrical and audio characteristics are similar to those fitted to many modern PCs. However, when connecting externally powered audio equipment to these ports, the phone has no control over electrical signals that may be introduced by this external equipment. For this reason, Cisco can not endorse any external audio equipment that is connected to the phone when it is powered through inline PoE.

Volume Control

The convenient Volume Control button on the phone provides for easy decibel-level adjustments for the speakerphone, handset, headset, and ringer. The handset is hearing aid-compatible (HAC). Additional volume control gain can be achieved using an inline handset amplifier such as Walker Equipment W-10 and CE-100 amplifiers.

Adjustable foot-stand

The phone foot-stand is adjustable from flat to 60 degrees to provide optimum display viewing and comfortable use of all buttons and keys. The foot-stand is keyed to match standard wall-jack configurations for wall mounting. Two optional wall-mount brackets are also offered, as noted later in this document.

Flexible power options

The Cisco Unified IP Phone 7970G supports IEEE 803.af PoE (Class III). In addition, the phone supports Cisco Prestandard Power over Ethernet (PoE), allowing power to be drawn from any of the Cisco Inline Power-capable blades and boxes. When connected to a Cisco PoE device, the phone will use Cisco Discovery Protocol (CDP) to negotiate the power available. The phone can also be powered locally with a power supply (CP-PWR-CUBE-3).

Multiple ring tones

More than 24 user-adjustable ring tones are available.

Americans with Disabilities Act (ADA) features

A HAC handset (meeting ADA requirements) is available, as well as HAC compliance for magnetic coupling to approved HAC hearing aids. The dial pad is also ADA-compliant.

Signaling protocol support

The phone is supported with Cisco Unified CallManager 3.3 or later, and Cisco Unified CallManager Express 3.2(1) and later. Both SCCP and SIP signaling protocols are supported by the phone when used with a Cisco Call Control agent.

Codec support

G.711µ and G.729a audio compression codecs are available.

Quality of service (QoS) options

The phone supports differentiated services code point (DSCP) and 802.1q/p standards.


The phone supports manufacturing-installed digital certificates, device authentication, and encryption. 802.1X link layer authentication is also provided, requires 8.2(1) or later phone firmware.

Language support

Support for more than 20 languages is built in (depends on Cisco Unified CallManager software version).

Configuration options

IP address assignment can be statically configured or configured through the DHCP client.

Voice quality

Comfort-noise generation and voice activity detection (VAD) programming are performed on a systems basis. RTCP streams are generated by the phone to provide voice quality metrics (requires 8.2(1) phone firmware or later).


Table 2. Security Features





Phones are shipped with factory-installed X.509v3 certificates. There is also an option of installing and removing certificates at the customer's site.

Device Authentication and signaling encryption

Transport layer security (TLS) with AES-128 encryption is offered when using Cisco Unified CallManager 4.0 or later and Cisco Unified CallManager Express Version 4.0(2) or later.

Media encryption

Secure Real-Time Transport Protocol (SRTP) with AES-128 encryption is offered when using Cisco Unified CallManager 4.0 or later and Cisco Unified CallManager Express Version 4.0(2) or later.

802.1X Link Layer Authentication

Phones running the 8.2(1) firmware load, or later, can utilize the 802.1X Link Layer Authentication protocol to connect to a Catalyst® switch implementing this security mechanism. A single downstream device, connected to the PC port, may also implement 802.1X Link Layer Authentication and the phone will pass through the EAPoL requests on a proxy basis.


Table 3. Software and Physical Specifications




Firmware upgrades

Firmware upgrade supported using a TFTP server

Dimensions (H x W x D)

9.1 x 10.5 x 6 in. (23.1 x 26.67 x 15.24 cm)


3.6 lb (1.8 kg)

Phone casing composition

Polycarbonate acrylonitrile butadiene styerene (ABS) plastic in textured dark gray color with silver bezel


Table 4. Power Options




IEEE 802.3af PoE

Can receive power from IEEE 802.3af-compliant data switches (Class III)

Cisco Pre-Standard PoE

The 7970 IP phone can receive power from a Cisco Prestandard PoE switch, and will operate with reduced brightness, through CDP negotiation, in order not to exceed the maximum power available

Local power

Powered locally with a power adapter (CP-PWR-CUBE-3=) along with one of the power cords listed in Table 

Here at BCE Direct we can offer bulk order discounts. Simply complete the form below and we'll get back to you as soon as we can with a tailored quote. We hold high quantities of the products we have on the website and can offer next day delivery on almost every single item. We can provide very competitive pricing so please feel free to get in touch. There are no minimum order quantities so even if you need a price on 5 items, we're sure we can do something to help. 


Please feel free to give us a call on 01761 452997 or email sales@bcedirect.co.uk

Alternatively, please use the form below.


Delivery Rates

Standard Delivery:

Standard Delivery Starting from Just £0.89*

Faster Delivery:

Royal Mail 24 (1-2 Day Delivery) This option is available on most small items and starts from £2.99*

Next Day:

Next day delivery is available on all of our items, from only £9.99* We generally use APC for these or Royal Mail Tracked 24 for smaller items

International Delivery:

From £9.49* most items will be sent via Royal Mail fully Tracked, heavier items will be sent using the most cost effective services.

Here at BCE Direct we aim to dispatch your items the same working day however we do have various collection times from our couriers and some items may go the next working day. 

Delivery Rates are calculated during the checkout process depending on the weight of the item to be posted.

We have kept our rates as low as possible without compromising service.



Do you have a minimum order requirement?

No there is no minimum order requirement, all of our delivery charges are calculated at the checkout based on weight. Whilst others offer free postage, they add the costs to the item price. We charge one fee for postage and ultimately our items are cheaper overall.

My item is showing as shipped but I haven't received a tracking number?

If your item is showing as despatched but a tracking number is not shown don't worry your item is on it's way. We send a lot of items via Royal Mail and their tracking numbers are uploaded to our systems overnight. 

Can I collect my items?

Unfortunately we do not have the facilities for collection, however our delivery rates are very cheap and next day delivery is available.

Which couriers do you use?

Here at BCE Direct we a use a mixture of several couriers these include but are not limited to, APC Overnight, Royal Mail, FexEx, DPD, UPS, TNT and DHL.




Bristol Communications and Electrical ltd accept returns on all items within 14 days. If there is no fault with the product, the buyer must pay the return postage costs, of which are non-refundable.

If we deem the items returned to be in an unsatisfactory condition we reserve the right to charge up to 40% of the final selling price. This cost will be decided upon receipt of goods. Within this percentage will be the costs to repair/refurbish/repackage items.

Items that are being returned due to buyer error will be refunded MINUS postage costs. Postage costs are set within many of our overall prices, postage costs will be deducted from final refund amounts.

If there was an error on our side, for example incorrect or damaged items we will except all responsibility for postage costs and a full refund will be given.

Please note: You have the right to cancel within 14 days of delivery, if this deadline has passed we will not accept the return request.


Have a Question?

Be the first to ask a question about this.

Ask a Question
" data-opinew-shop-id="" data-shop-url="www.bcedirect.co.uk" data-platform-product-id="11553740231">
Cisco IP Phone 7970G IP phone - (Refurbished)
Back to the top